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Table 6 Main Policy Instruments for Improving service delivery

From: A reform agenda for improving the delivery of ALMPs in the MENA region

Develop results-based Public Private Partnerships Develop results-based M&E frameworks Promote high-end entrepreneurship, OJT, and life skills training among job seekers Promote systems and program integration
• Subcontract with private providers using performance-based contracts (based on placement rates) for provision of training and intermediation services • Adopt proper results-based M&E systems and ensure proper financing for periodic program evaluation. • Develop training on entrepreneurship awareness. • Promote one-stop shops for ALMPs, unified registry, program consolidation.
• Use information and communication technologies to foster intermediation • Pilot and evaluate programs before scaling up nationally. • Facilitate access to finance • Use ALMPs as graduation/exit strategies for existing safety net programs.
• Develop training programs in close coordination with the private sector (focus on soft skills) • Conduct periodic social audits and user satisfaction surveys. • Develop programs to enhance the productivity of potential self-employed workers (e-lancing, provision of market information, etc.) • Establish inter-ministerial committees/task forces on employment programs (centrally and regionally) and involve the private sector
• Liberalize and ease regulation bottlenecks for the provision of private intermediation services (e.g., in Tunisia)    
• Develop national qualification frameworks and proper and periodic accreditation systems for providers   • Broaden the focus of existing training programs to include both OJT and life skills training  
  1. Source: Authors own elaboration.