Table 1 Staff, incentives, and services available to ERA (programme group) and non-ERA (control group) customers
Feature | New Deal Target Groups | WTC | ||
|---|---|---|---|---|
ERA | Non-ERA | ERA | Non-ERA | |
(Programme) | (Control) | (Programme) | (Control) | |
Job coaching staff | ||||
• PA: Personal Adviser | ||||
• ASA: Advancement Support Adviser | ASA | PA | ASA | |
Eligible for New Deal pre-employment services | ✓ | ✓ | ||
• Job placement assistance | ||||
• Advice on training and increasing skills | ||||
Eligible for in-work support | ✓ | ✓ | ||
• Coaching on advancement in current position and/or finding a better job | ||||
• Rapid re-employment services when necessary | ||||
Eligible for in-work bonuses | ✓ | ✓ | ||
• Retention Bonus: Up to six payments of £400 for each period when customers work 30 or more hours per week for 13 out of 17 weeks | ||||
• Training Bonus: Tuition payment of up to £1,000 if training undertaken while working; if training is successfully completed, £8 for every hour of training, up to £1,000 | ||||
Eligible to receive Adviser Discretion Fund (ADF) money | ✓ | ✓ | ||
• Pre-employment funds available to help customers obtain work | ||||
Eligible to receive Emergency Discretion Fund (EDF) money | ✓ | ✓ | ||
• In-work funds available to help customers stay employed | ||||